Terms And Conditions

1. Acceptance of Terms

By engaging Honest Ark for any service, you agree to these terms. All work is performed according to local building codes and industry standards.

2. Service Provision

Services include but are not limited to roofing, siding, fencing, decking, and masonry work. Exact scope is defined in written estimates and project agreements.

3. Estimates & Pricing

All estimates are valid for 30 days. Final pricing may adjust if project scope changes. Additional work requires written approval.

4. Payment Terms

A deposit may be required to start work. Final payment is due upon completion. Late payments incur 1.5% monthly interest.

5. Scheduling & Delays

Weather, material availability, or unforeseen structural issues may delay projects. We commit to timely communication about schedule changes.

6. Material Selection

Customers approve all materials before installation. Substitutions require mutual agreement if specified items become unavailable.

7. Workmanship Guarantee

We provide a 5-year guarantee on labor for most services. Manufacturer warranties cover materials. Excludes damage from neglect or acts of nature.

8. Property Protection

We take reasonable care to protect your property during work. Customers must remove valuables from work areas beforehand.

9. Site Cleanup

We remove all job-related debris upon completion. Recyclable materials are properly disposed of according to local regulations.

10. Liability

We carry general liability and workers’ compensation insurance. Not responsible for pre-existing conditions discovered during work.

11. Change Orders

Any changes to original project scope must be in writing. Additional costs will be communicated before proceeding.

12. Warranty Claims

Submit claims in writing within 30 days of issue discovery. We will inspect and remedy valid claims within reasonable time.

13. Termination

Either party may terminate with written notice if terms are breached. Customer pays for completed work and materials purchased.

14. Governing Law

These terms are governed by Ontario laws. Disputes will be resolved through mediation in Barrie before legal action.

15. Entire Agreement

This document supersedes all prior agreements. Amendments require written consent from both parties.

17. Force Majeure

Not liable for delays from extreme weather, strikes, or other uncontrollable events.

18. Photo Release

We may use project photos for marketing unless otherwise requested in writing.

19. Satisfaction Commitment

We strive for 100% customer satisfaction. Any concerns must be reported immediately for prompt resolution.

20. Effective Date

These terms apply to all services starting from the date of estimate acceptance.